Legal

Terms and Conditions

These terms explain how TripSutra handles enquiries, bookings, payments, service changes, and customer responsibilities.

Business name

T Z ENTERPRISES PRIVATE LTD

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Terms and Conditions

Business name

T Z ENTERPRISES PRIVATE LTD

Applies to: All website enquiries and trip bookings

Use the contact page for booking support and service questions.
We respond with clear next steps for confirmations or changes.

1. General use

TripSutra provides travel planning, tour package assistance, transport coordination, and related customer support services through this website and our team channels.

By browsing this website or placing an enquiry, you agree to use the site responsibly and provide accurate information when requesting travel services.

2. Bookings and payments

A booking is confirmed only after the required advance payment is received and acknowledged by our team.

Any quoted package price is based on the itinerary, travel dates, group size, season, and service availability at the time of quotation.

  • Final prices may change if the itinerary, dates, or inclusions change.
  • Government taxes, third-party fees, and supplier surcharges may be added where applicable.
  • We may request additional payment before issuing tickets, vouchers, or final confirmations.

3. Travel responsibilities

Travellers are responsible for carrying valid identification, travel documents, permits, and any other documents required for their journey.

You must inform us in advance of dietary, medical, mobility, or special assistance needs so we can advise on feasible arrangements.

4. Changes, cancellations, and service limits

We reserve the right to adjust itineraries due to weather, safety concerns, local restrictions, supplier changes, or operational needs.

If a supplier, hotel, transport operator, or destination policy changes, we will make reasonable efforts to offer an alternative or equivalent arrangement.

5. Liability

TripSutra acts as a travel service provider and intermediary for third-party suppliers used in your itinerary.

We are not liable for delays, losses, injuries, or service disruptions caused by third-party providers, force majeure events, or inaccurate information supplied by the traveller.

6. Contact

For questions about these terms, bookings, or support, please use the contact page so our team can respond through the official channel.