Legal

Privacy Policy

This policy explains how TripSutra collects, uses, stores, and shares customer information while handling enquiries and bookings.

Business name

T Z ENTERPRISES PRIVATE LTD

Page

Privacy Policy

Business name

T Z ENTERPRISES PRIVATE LTD

Data handled by: TripSutra customer support and booking team

Use the contact page to request data corrections or privacy assistance.
We respond to requests through official TripSutra support channels.

1. Information we collect

We collect information you submit through forms, calls, WhatsApp, or email, including your name, phone number, email address, destination, travel dates, and travel preferences.

We may also collect technical information such as browser type, device details, pages visited, and basic analytics to help us understand site performance.

2. How we use your information

Your information is used to respond to enquiries, prepare quotations, confirm bookings, provide support, and improve our services.

We may also use your details to send booking updates, trip reminders, support messages, and service-related communication.

  • Trip planning and quotation preparation.
  • Booking confirmation and customer support.
  • Internal analytics, quality checks, and service improvement.

3. Data sharing

We only share customer information with third-party service providers when it is necessary to complete a booking or deliver the requested travel service.

This may include hotels, transport partners, ticketing providers, payment gateways, and other operational vendors involved in your itinerary.

4. Security and retention

We take reasonable technical and operational measures to protect the information we store and process.

We keep customer information only for as long as needed for service delivery, legal obligations, dispute handling, and legitimate business purposes.

5. Cookies and website usage

The website may use cookies or similar tools to support analytics, improve user experience, and remember basic preferences.

You can disable cookies in your browser settings, but some features may not function as intended.

6. Your choices

You may request corrections, updates, or deletion of personal information where permitted by law and operational requirements.

To exercise these choices or ask questions about privacy, please contact us through the official contact page.